Terms of Use

Updated: September 2025

I. INTRODUCTION

These Terms of Service (“Terms”) govern your access to and use of the Services (defined below). If you are accepting on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and “you” refers to that entity.

II. YOUR ACCEPTANCE OF THIS AGREEMENT

These terms of service are entered into by and between You and Theanna, Inc., d/b/a Theanna (“Company,” “we,” “our,” or “us”). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively “Terms of Service”), govern your access to and use of https://www.theanna.io, including any content, functionality, and services offered on or through https://www.theanna.io (the “Website”), whether as a guest or a registered user.

We offer the following service that is subject to these Terms of Service: access to our software subscription, AI-powered features, and community forum (collectively “Services”). The Services are made available for a limited, personal, non-exclusive non-transferable use only.

By accessing and using this website, you: (i) accept and agree to be bound and comply with these Terms of Service; (ii) represent and warrant that you are the legal age of majority; and (iii) agree if you access the website from a jurisdiction where it is not permitted, you do so at your own risk.

III. UPDATES TO TERMS OF SERVICE

We may revise, modify, add, update and/or remove parts of these Terms of Service from time to time in our sole discretion. If changes are material, we will provide notice. Continuing to use the Website following the posting of revised Terms means that you accept and agree to the changes.

IV. YOUR RESPONSIBILITIES

You are required to ensure that all persons who access the Website are aware of this Agreement and comply with it.

1 — Account

Upon purchase of the Services you will be prompted to create a password-protected account. Any username, password, or any other piece of information chosen by you must be treated as confidential. You are responsible for any password misuse or any unauthorized access.

2 — Registration Information

The Website is not directed at children under eighteen years of age. You agree to provide true, accurate, current, and complete information about yourself and to maintain and promptly update your information.

3 — Email Opt-In

By creating an account, purchasing Services, or otherwise providing your contact information, you consent to receive email communications from the Company. You may opt out of marketing emails at any time by using the unsubscribe link.

4 — AI & Community Features

You understand that certain features use AI (including third-party providers). You will not rely on outputs as professional advice, will review outputs before use, and will not input confidential or sensitive data you are not authorized to disclose.

5 — AI Disclosures and Data Use

  • Inputs & Outputs: When you use AI-enabled features, we may process your prompts, files, and other inputs and the resulting model responses. You are responsible for reviewing AI Outputs before relying on them.
  • Model Providers: We may provide AI features via third-party model providers. We may change providers at any time.
  • Training & Improvement: By default, we do not use AI Inputs or Outputs to train foundation models for third parties.
  • Sensitive Data: Do not submit special categories of personal data without a lawful basis.
  • Attribution & Third-Party Rights: You must not use AI features to infringe third-party rights.

V. PROHIBITED ACTIVITIES

You may use the Website only for lawful purposes and in accordance with these Terms of Service. You agree not to use the Website:

  • In any way that violates any applicable law or regulation
  • For exploiting, harming, or attempting to exploit or harm minors
  • To transmit any advertising, “junk mail,” “chain letter,” or “spam”
  • To impersonate the Company, an employee, or another user
  • To introduce viruses, Trojan horses, worms, or other harmful material
  • To attack the Website via a denial-of-service attack

AI-Specific Restrictions

You will not: extract model parameters; remove safety filters; use the Services to generate malware, harassment, or unlawful content; submit others' personal data without lawful basis; use AI Outputs to train competing models; or mislead others by presenting AI Outputs as human-generated.

VI. INTELLECTUAL PROPERTY RIGHTS

The Website, Services, and their entire contents, features, and functionality are owned by the Company, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

Regarding AI Output Ownership: subject to your compliance with these Terms, we assign to you any copyright we may have in AI Outputs generated specifically for you from your AI Inputs, to the extent permitted by law.

VII. USER SUBMISSIONS AND SUBMISSION STANDARDS

You are responsible for your use of the Website and for any content you provide. You grant us a worldwide, non-exclusive, transferable, sublicensable, royalty-free license to host, store, reproduce, adapt, publish, translate, distribute, publicly perform and display your Content solely to operate, provide, promote, and improve the Services.

User Submissions must not contain defamatory, obscene, abusive, or hateful material; promote violence or discrimination; or infringe any intellectual property rights.

VIII. COMMUNITY GUIDELINES

Theanna is a place for all women building technology to accelerate their tech startups.

  • Community Commitments: Learning, networking, and supporting other women building technology
  • No Solicitation: Direct sales pitches and commercial solicitation are not permitted
  • No Harassment: Zero-tolerance policy for discrimination, harassment, or abusive conduct

XII. PAYMENT AND FEES

If you elect to access any component for which there is a fee, you agree to pay all fees and charges. We process payments through Stripe. All payments shall be in USD.

Refund Policy

Unless otherwise provided by law, all sales are final and non-refundable. If you believe a charge is in error, contact support before initiating a chargeback.

XIII. CANCELLATION

Your subscription will continue automatically until you cancel it. You can cancel your subscription at any time by logging into your account or contacting us. Your cancellation will take effect at the end of the current billing period.

XIV. DISCLAIMERS, LIABILITY AND INDEMNIFICATION

The Website, its content, and any goods, services, or information found through the website are provided on an “as is” and “as available” basis, without any warranties of any kind.

You acknowledge and agree that participation in or use of the Services does not guarantee any particular outcome, result, level of success, or financial gain. AI Outputs are probabilistic and may be inaccurate, incomplete, or reflect biases.

XV. DISPUTE RESOLUTION

Before filing a claim, you agree to try to resolve the dispute informally by emailing the Company. Any dispute will be finally resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. The seat of arbitration will be Ohio.

You and Company agree that each may bring claims only in your/its individual capacity and not as a plaintiff or class member. You waive any right to a jury trial.

XVI. PRIVACY POLICY

Your provision of personal information through the Website is governed by our Privacy Policy.

XVII. GOVERNING LAW

The Website and these Terms of Service will be governed by and construed in accordance with the laws of the State of Ohio. If you are a citizen of any European Union country or Switzerland, Norway or Iceland, the governing law and forum shall be the laws and courts of your usual place of residence.

XVIII–XXI. GENERAL PROVISIONS

  • Severability: If any provision is illegal or unenforceable, the remainder will be amended to achieve the effect of the original term.
  • Entire Agreement: These Terms constitute the entire agreement between the parties in relation to its subject matter.
  • Waiver: No failure or delay in exercising any right shall operate as a waiver thereof.
  • Notice: We may provide any notice by sending a message to the email address you provide or by posting to the Website. To give us notice, contact: Theanna, Inc., 2606 Hilliard Rome Rd Unit #V251, Hilliard, Ohio, 43026, US.