Nomiki Petrolla

August 27, 2025

How to Build a Waitlist That Actually Converts: 2 Non-Negotiable Elements for Startup Success

Stop launching generic "coming soon" pages and start building anticipation with these proven waitlist strategies that get people excited to sign up.

Picture this: you've spent months building your dream product, you launch a waitlist with "Brand Name - Coming Soon! Sign up now!" and... crickets. Sound familiar?

You're not alone. Most founders make the same critical mistake when building anticipation for their launch. They create vague, generic waitlists that fail to connect with their audience or communicate real value. The result? The only people signing up are your mom and your best friend who already know what you're working on.

Here's what you'll learn in this post:

  • The two non-negotiable elements every successful waitlist must have
  • How to identify and speak directly to your ideal customer profile
  • Why your solution messaging can make or break signup rates
  • Real examples of what works (and what definitely doesn't)

The Foundation: Why Most Waitlists Fail

The Generic Waitlist Problem

Walk through any startup community or scroll through Product Hunt, and you'll see them everywhere: bland waitlists that say absolutely nothing about who the product serves or what problem it solves. These "Brand Name - Launching Soon" pages might look clean and minimal, but they're conversion killers.

The harsh reality? People don't sign up for mystery products. They sign up for solutions to problems they're actively experiencing. Without clear messaging about your target audience and the specific pain point you're addressing, your waitlist becomes just another forgotten bookmark.

The Two People Who Will Sign Up (Spoiler: They Don't Count)

When you launch a generic waitlist, you'll get exactly two types of signups: your mom and your best friend. Why? Because they already know what you're building and want to support you. But here's the problem – they're not representative of your actual market. Building a business on the enthusiasm of people who love you personally isn't a sustainable growth strategy.

The First Non-Negotiable: Know Your Ideal Customer Profile

Speak to a Very Specific Audience

The most successful waitlists don't try to appeal to everyone – they laser-focus on one specific type of person with one specific set of challenges. This isn't about limiting your market; it's about creating a message so relevant that your ideal customers can't help but pay attention.

The Power of Specificity: A Real Example

Take the example from the transcript: instead of targeting "all entrepreneurs" or "people with business ideas," the focus narrows dramatically to "women with tech ideas who don't know how to get started." This level of specificity took over a year to nail down, but it creates an immediate connection with the right audience.

When someone in that exact situation reads this messaging, they think, "This is made for me." That's the reaction you want – not "This might be relevant" but "This is exactly what I need."

How to Find Your ICP Sweet Spot

Finding your ideal customer profile isn't a quick process. It requires:

  • Extensive customer interviews and research
  • Testing different audience segments
  • Analyzing who engages most with your content
  • Understanding the difference between who could use your product and who desperately needs it

Remember: you can always expand your audience later, but starting too broad means your message resonates with no one.

The Second Non-Negotiable: Solve a Painful Problem

Address Pain That Keeps People Up at Night

Having a specific audience is only half the battle. You also need to solve a problem that's genuinely painful for that group – something they're actively struggling with and would pay to fix.

From Problem to Solution: Making It Concrete

Using the same example, the problem isn't just "starting a business is hard." It's much more specific: "I have a tech idea but don't know the steps to get started, and I'm worried about missing something important that could derail my entire venture."

The solution addresses this directly: a personalized roadmap tailored to each startup idea that guides founders through every essential step, from identifying their ICP to setting up their EIN. It's concrete, specific, and directly addresses the fear of missing critical steps.

The Pain Point Test

Before you finalize your waitlist messaging, ask yourself:

  • Would someone lose sleep over this problem?
  • Are they actively searching for solutions right now?
  • Would they pay money to solve this immediately?
  • Does your solution address the root cause, not just symptoms?

If you can't answer "yes" to all of these, you need to dig deeper into your audience's real challenges.

Putting It All Together: Waitlist Messaging That Works

The Formula for Waitlist Success

Successful waitlist copy follows a simple but powerful formula:

Who it's for + What problem you solve + How you solve it = Signups

Instead of "Brand Name - Coming Soon," your waitlist should immediately communicate:

  • The specific type of person this serves
  • The exact problem you're solving for them
  • A clear hint at your unique solution approach

Marketing Beyond Your Network

Once you have clear messaging, you need to get it in front of people who don't already know you. This means:

  • Creating content that resonates with your ICP on their preferred platforms
  • Engaging in communities where your ideal customers spend time
  • Building partnerships with others who serve adjacent needs
  • Using targeted advertising with your specific messaging

The goal is reaching people who've never heard of you but immediately recognize themselves in your messaging.

Key Lessons You Can Apply Today

Action Items for Your Next Waitlist

  • Audit your current waitlist messaging – Does it clearly state who it's for and what problem it solves? If not, it's time for a rewrite.
  • Define your ideal customer profile with laser precision – Go beyond demographics to understand specific challenges, behaviors, and pain points.
  • Test your problem-solution fit – Interview potential customers to validate that your solution addresses a genuinely painful problem.
  • Craft messaging that speaks directly to your ICP – Use their language, reference their specific situations, and make it immediately clear this is "for them."
  • Plan your outreach beyond your personal network – Identify where your ideal customers spend time and how to reach them with your message.

Next Steps

Stop Building Waitlists That Flop

Generic waitlists are a waste of your time and energy. Your product deserves better than signups from people who already know and love you. It deserves to reach the people who genuinely need what you're building.

Start by getting crystal clear on these two fundamentals: who you're serving and what painful problem you're solving for them. Everything else – your messaging, your marketing, your product development – should flow from this foundation.

Ready to build a waitlist that actually converts? Take the next hour to define your ideal customer profile and the specific pain point your solution addresses. Then rewrite your waitlist copy to speak directly to that person about that problem.

The difference in your signup rates will speak for itself.